Support

Last updated 15 October 2026 · App version 1.6.0

We answer every message. Email support@sadhaicoffee.com with your pickup number and the station, and we will sort it out.

Common questions

• My order is late. Show your pickup number to the barista. If it is more than five minutes past the time shown, tell us and we will refund or remake it.
• I paid but have no order. Open Orders in the app. If it is missing, email us the Fonepay reference.
• How do I delete my account or download my data? In the app: Account, Profile. Or see Delete your account.
• My pass or coupon is missing. Check Offers. Expired and used ones are hidden there. Email us if you think one is wrong.

Run Sadhai at your cafe

If you already run a cafe, a hospital counter or a campus kiosk, you can become a Sadhai partner: you keep your team and your space, we bring the app, the beans and the customers, and you earn a share of every sale on a clear statement. Email support@sadhaicoffee.com with your cafe name and area.